Lowe’s used feedback from professional customers to test and launch an improved LowesforPros.com website. Professional customers can make and track purchases of more than a half a million items via computer, tablet or smartphone. Customers can choose to buy online and pick-up in store or have their orders delivered directly to their business or job location.
Lowe’s intent is to make their LowesforPros.com a complete online solution to develop requisition lists, access purchasing reports and create custom catalogs that enable their customers to maintain their brand across multiple buyers and locations. The site also provides customers with purchase approvals and ability to process tax-exempt purchases.
The site also provides industry resources and gives 5% off online purchases with Lowe’s Business Credit.
“LowesForPros.com helps Pros save time, money and run their businesses as efficiently as possible,” said Mike Horn, Lowe’s vice president of ProServices. “Pros have the ability to buy online and pick-up in-store or have orders delivered directly to their business or jobsite while taking advantage of the 5 percent discount every day wherever they choose to shop with us – through their mobile device, tablet or computer. This new website was designed by the Pro, for the Pro.”
Source: Retailing Today
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