Tag: Sephora

How Sephora is Attracting and Retaining Women in Tech

According to the U.S. Equal Employment Opportunity Commission, women hold 23% of roles in the technical ranks at the top 75 Silicon Valley companies. A report from the commission attributes the low number of women in tech roles to long hours, lack of advancement, isolation and inhospitable work cultures.

But at Sephora’s corporate office in San Francisco, 62% of the cosmetic retailer’s tech staff are women, and while the figure alone is notable, so is the way that Sephora attracts and retains their female tech staff.

Sephora Hiring Women in Tech

At Sephora, women lead everything from digital marketing and customer experience in apps to back-end programming of the company’s e-commerce systems. They make up the majority of the 350-person digital and engineering staff and hold 5 out of 6 positions on its digital leadership team.

Sephora attracts technical women by recruiting with focus on a candidate’s potential rather than specific skills and hiring managers are encouraged to take risks, Sephora’s approach represents a departure from the way many large technology companies handle recruitment.

“Even if a female candidate doesn’t have all the requirements for a technical job, we want that person to come in and show what they can do,” says Yvette Nichols, the company’s vice president of talent.

Once in a tech role at Sephora, women at the company are also encouraged to take risks, without fear of failure. While tech companies commonly urge workers to embrace failure, the message at Sephora is specifically tailored to help employees avoid common pitfalls that women encounter in tech careers, people at the company say.

When Jenna Melendez joined Sephora in 2012 and arrived at Sephora’s San Francisco headquarters she said the meeting were free-flowing and open. “Everyone spoke,” she says, “and felt comfortable offering opinions on anything from e-commerce to a shade of blush.”

Sephora’s owner, the French luxury conglomerate and Accelerated Analytics customer LVMH Moët Hennessy – Louis Vuitton, maintains a global workforce of 134,500 that is 74% female. Approximately 38% of key executive positions are filled by women, up from 26% in 2007. And, LVMH has committed to a goal of having women in at least half of its key executive positions by 2020.

Source: Wall Street Journal

JC Penney to Close 138 Stores in June. What’s the Impact on Sephora Inside JC Penney?

JC Penney announced it will be closing 138 stores and a supply chain facility in Lakeland, FL. The retailer explained the closings were strategically chosen to cut costs in order to focus growing sales at its best-performing locations. Texas and Minnesota were the hardest hit, with 9 and 8 store closures, respectively.

“We believe closing stores will also allow us to adjust our business to effectively compete against the growing threat of online retailers,” Penney CEO Marvin R. Ellison said in February. “It is essential to retain those locations that present the best expression of the J.C. Penney brand and function as a seamless extension of the omni-channel experience through online order fulfillment, same-day pick up, exchanges and returns.”

What will be the impact to Sephora Inside JC Penney stores? Today there are Sephora locations in over 574 JC Penney stores across the US. Using a smaller square footage footprint than a standard Sephora cosmetics store, each one is located in the middle of a JC Penney store and features the Sephora branding and beauty product assortment. This has been an extremely successful venture for JC Penney and Sephora. Comparing the Sephora Inside JC Penney store list to the list of closings reveals a very small impact to this partnership, with only 5 of the closing stores having a Sephora inside: one each in CT, IL, and MI and two stores in PA.

Sources: Chain Store Age, Sephora.com